Our staff is available via phone, email and live chat to answer any and all questions about preparing your store to sell on Google Shopping. The Onboarding team will get you set up on our platform faster while Success Specialists focus on helping you grow and optimize your campaigns.
A Google Premier Partner
You’ll be supported by the best of the best. As a Google AdWords Premier Partner, our team has been recognized by Google for our commitment to providing the highest standards of customer service and transparency, as well as our dedication to helping retailers succeed using Google Shopping campaigns.
We set the bar
Nowhere else will you find the level of expertise in Google Shopping than with us at Sales & Orders. Not only have we been working with Shopping since the very beginning, but our deep roots in the ecommerce industry ensure unmatched quality of service from cart-level to campaign management.
Best-in-class, industry-leading support
With roots that run deep in the world of ecommerce our team often goes further than Google Shopping and provides guidance on improving on-site conversions, user experience, and recommending solutions beyond the scope of Shopping campaigns.
Priority Support Tickets
Our Premier Partner status gives us a direct lifeline to Google's Priority Support channel. We can escalate feed or account bound issues and get them resolved sooner than later so your campaigns can get back up and running and making sales.
In-depth knowledge base
While you familiarize yourself with our platform using the in-app walkthroughs, you can also access our dedicated Support Portal for more detailed guides about using Sales & Orders, configuring your Google services, and general FAQs as well.